India’s Largest Men’s Lifestyle Destination. MensXP connects with millions of men across topics that help them navigate their social lives. They operate at the unique nexus of content, community and commerce.

The whatsapp chatbot was designed as an after sales support ecosystem for all their customers. The chatbot does the following tasks :

• Order Status
• Order Tracking
• View previous orders
• Order cancellation
• Request Refund or Exchange